You want to know what people have done, how they did it and what risks they encountered
This event takes a Case Study approach to help acquire best practices directly from those who have seen success!

The Ontario Ministry of Labour
How they moved to engage with the public on facebook

Health Canada
Effective enterprise-wide social media training of employees and managers

Toronto Police Services :
Effective direct interaction with citizens and the media and using social media as a crisis communications tool

City of Regina:
Award winning approaches to citizen engagement as well as day-to-day communications

The City of Edmonton
Aligning social media efforts with targeted goals

ING Direct
Successfully using social media as an internal communications tool